Refund policy

Satisfied or your money back: cancellation conditions

The customer has a period of 14 days from receipt of the order in which to return any item that does not suit him or her. Shipping and return costs are at the customer's expense. Only the price of the item(s) purchased will be refunded.
Items returned incomplete, damaged or soiled by the customer will not be accepted.
In the event of withdrawal or return of the item by the customer, reimbursement will be made by bank transfer or cheque as soon as possible, and at the latest within thirty days of the return or withdrawal.

Conformity of products

Éditions Adyar undertakes to reimburse customers, or to exchange items that appear to be defective, damaged or do not correspond to the order. In this case, the customer must make a detailed written complaint. Éditions Adyar will then exchange or reimburse the item(s). The request must be made within fifteen working days of delivery. Any claim made outside this period will not be accepted.
Postage costs will be refunded on the basis of the invoiced rate.
In any event, you benefit from the provisions of the legal guarantee, in particular those relating to the guarantee against hidden defects.
The provisions of this article do not prevent you from benefiting from the right of withdrawal (satisfied or reimbursed).

Refunds

Refunds for products will be made as soon as possible, and at the latest within 30 days of receipt of the products by us.
Refunds will be made by bank transfer to the account of the card used for the order and to the billing address. Cash on delivery will not be accepted for any reason whatsoever.